Chase Bank Ends Safe Deposit Box Services in La Jolla: What You Need to Know
A Nationwide Phaseout Reaches La Jolla
A multi-year, nationwide phaseout of safe deposit boxes at Chase Bank is now hitting La Jolla.
Chase announced in 2021 that it would stop renting out new safe deposit boxes and gradually end vault services across the country. After ending the service in several other states, letters recently went out to La Jolla clients announcing the closure of vaults at two local branches.
Which La Jolla Branches Are Affected
According to Chase, safe deposit boxes will no longer be available at:
7777 Girard Avenue (The Village, La Jolla)
5605 La Jolla Boulevard (Bird Rock)
Customers with safe deposit boxes at either location must empty their boxes within 90 days of receiving notice from the bank.
90 Days to Retrieve Your Valuables
Customers have 90 days from the date of their notice to visit the branch and remove all items from their safe deposit boxes.
If boxes aren’t emptied by the deadline, Chase will transfer the contents to a secure central facility for holding. Customers can later arrange to pick up their items or have them shipped to another Chase location — though the bank has confirmed that vault services are being phased out nationwide.
Why Chase Is Ending Safe Deposit Boxes
A Chase spokesperson told La Jolla Light that the decision reflects the bank’s shift toward digital services and personalized financial guidance.
“As our customers continue to look to us for advice and financial solutions, we have decided to phase out safe deposit boxes. Doing so allows our bankers to spend more time helping clients,” said a Chase representative.
Industry analysts point to several reasons for the change:
Decreased profitability of vault services
Fewer customers using physical boxes due to digital document storage
Smaller branch designs that prioritize advisory services over vaults
Safe deposit boxes, once a staple of banking, are now considered legacy services in an increasingly digital financial landscape.
What La Jolla Customers Should Do Now
If you rent a safe deposit box at a Chase branch in La Jolla, take these steps immediately:
Locate your official notice – Check your mail or email to confirm the 90-day deadline.
Visit your branch soon – Don’t wait until the final week; appointment slots may fill quickly.
Bring ID and your box key – You’ll need both to access your vault.
Remove your valuables and documents – Create a checklist so you don’t forget anything.
Ask about next steps – If you can’t access your box in time, request instructions for retrieving items from Chase’s central facility.
Find secure alternatives – Local options include Private Vaults, community banks, credit unions, or a fireproof home safe.
The End of an Era for Bank Vaults
For decades, safe deposit boxes were viewed as one of the most secure ways to protect jewelry, heirlooms, and important documents. But as Chase and other major banks continue to scale back physical services, traditional vaults are disappearing from local branches.
For La Jolla residents, the closures mark a turning point — a reminder that even long-standing banking traditions are giving way to modern convenience.
Key Takeaways
Chase is permanently ending safe deposit box services in La Jolla.
Affected branches: 7777 Girard Ave. and 5605 La Jolla Blvd.
Deadline: Customers have 90 days from receiving their notice to empty boxes.
After that, items will be transferred to a central Chase facility for pickup or shipment.
Customers should act quickly and explore alternative vault or storage solutions.
Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.
Additional information about the closures can be found here:
Chase Bank branches in La Jolla ending safe deposit box services – San Diego Union-Tribune
Chase Bank To Eliminate All Safety Deposit Boxes, Prompting Concern Among Customers
Chase Bank planning to phase out safety deposit boxes nationwide